Article 1 (Consent to the Collection of Personal Information)True Materials Co., Ltd. (hereinafter referred to as the "Company") provides users with a procedure through which they may click either the “Agree” button or the “Cancel” button regarding the contents of the Company's Privacy Policy or Terms of Use. By clicking the “Agree” button, the user is deemed to have consented to the collection of personal information. Article 2 (Items of Personal Information Collected) The personal information processed for consultation through online inquiries is as follows. Items Collected: Name, Email Address, Phone Number Article 3 (Purpose of Use of Personal Information) The Company does not disclose users' personal information without their prior consent and collects personal information as described below for the purposes of providing smooth customer consultation and various services. All information shall not be used for purposes other than those stated above. If the scope of collected information, purpose of use, or intended use changes, the Company will obtain prior consent from the user. - Name: Verification of identity for product consultation - Email Address, Phone Number: Providing product consultation, delivering notices related to events, and providing information on new services and new products (via DM, SMS, email, etc.) Users may refuse to consent to the collection and use of personal information. However, if consent is refused, consultation through online inquiries may not be available, and the use of services and provision of benefits may be restricted. Article 4 (Retention and Use Period of Personal Information) In principle, personal information shall be destroyed without delay once the purpose of collection and use has been achieved. However, if it is necessary to retain information in accordance with applicable laws and regulations, including the Commercial Act and the Act on Consumer Protection in Electronic Commerce, etc., the Company shall retain the information for the period prescribed by such laws and regulations. In such cases, the Company shall use the retained information only for the purpose of retention, and the retention periods are as follows. - Records concerning contracts or withdrawal of offers, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.) - Records concerning consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.) - Records concerning the collection, processing, and use of credit information: 3 years (Credit Information Use and Protection Act) - The Company handles users' valuable personal information securely and destroys personal information through the following methods to prevent leakage. - Personal information printed on paper is destroyed by shredding or incineration. - Personal information stored in electronic file format is deleted using technical methods that prevent the data from being restored or reproduced.